2022/07/07 08:11 [企業徵才]威爾森通運股份有限公司招募Sales Advisor Marine Product數名
產業類別: 船務代理
公司位置: 台北市中山區建國北路一段96號6樓
公司網址: http://www.wilhelmsen.com
2. 聯繫方式
Amanda Hsiao
HR&Admin Manager, GBS HR
TEL : +886 2 2502 5222 Ext.230
Mob: +886 972 349 507
Email: Amanda.Hsiao@wilhelmsen.com
3.職缺介紹
We are recruiting the position of Sales Advisor (MP) , very welcome to recommend candidates , appreciate.
Requirement : 3 persons
Job description :
• Work closely with the customers, understanding & supporting the decision makers’ needs and requirements related to MP’s complete portfolio.
• Advise and support customers on what, why, when and where to buy through good commercial and technical guidance.
• Identify and actively pursue sales and order building opportunities
• Utilize Tools and knowledge about the customer, in order to leverage on Insights leading to adding Value to the Customer and increasing our Sales Growth.
• Proactively follow up enquiries and capture sales Leads & Opportunities through planned quote follow up and similar customer facing activities.
• Be an active member of the Sales team for the respective account portfolio.
• Actively promote sales campaigns, promotions and initiatives to customers.
• Ensure appropriate problem solving and close cooperation with other functions internally in order to fulfil customer needs in the most efficient way.
• Process certain high value and pre-defined enquiries and orders from customers as per global processes and targets, and keep customers informed of changes in the order delivery status, surcharges and any other relevant information.
• Capture customer specific information and requirements in the system and work proactively with customers to help them standardize their requests.
• Assist Order Processing Coordinators seeking commercial and technical advice on RFQ/POs.
• Follow up customer complaints/non-compliances through the improvement/complaint system.
• Handle warranty claims, product return and change in cylinder ownership as per prevailing policies and procedures.
Qualification :
• Relevant education and/-or relevant work experience
• Fluent in English – both in writing and speaking
• Interest/experience in the shipping industry and marine products
• Customer focused with the ability to understand and react/adapt to their needs,
• and with the ability to turn opportunities into sales growth.
• Excellent interacting, networking and communicating skills: Establishes good relationships with customers and colleagues
• Solid commercial understanding and sales skills, with a professional and proactive attitude
• Growth mindset – Having a “Can Do” attitude, looking for solutions on challenges.
• Quickly adapts to changing circumstances, accepts new ideas and change initiatives
• Is always curious and enthusiastic to learn and develop and able to put learning into practice.
• Eager to share knowledge in order to increase the competence in the team.
• Good analytical skills and attention to detail. Ability to act on Data Driven Insights.
• Ability to use Digital Tools (digital interest and savviness)
• Excellent telephone sales skills
• Supporting and co-operating attitude: Adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values
• Shows respect and sensitivity towards cultural and religious differences
• Excellent organising and executing skills: Delivers quality customer sales and service by planning ahead, working in a systematic and organized way and by following directions and procedures while focusing on customer satisfaction
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